Help Center
We're here to help.
Get help with subscriptions, credits, account access, generation issues, privacy requests, and app reliability. We reply within 1–2 business days.
Capabilities
What we can help with.
Pick the topic that matches your question for the fastest route to an answer.
Email support
Write to us and we'll reply within 1–2 business days.
Manage subscription
Cancel, refund, or change your plan through the App Store.
Privacy requests
Request your data, delete your account, or opt out of analytics.
App reliability
Report a crash, a generation issue, or a billing question.
Tutorials
Step-by-step guides for every tool.
FAQ
Quick answers to the most common questions.
How it works
Before you write in.
Check the FAQ
Most common questions are answered on the FAQ page.
Try a tutorial
Step-by-step guides cover every tool and model.
Contact support
Still stuck? Email us — include your device, app version, and what happened.
FAQ
Support, answered.
How do I contact support?
Email us through the contact page and we reply within 1–2 business days. Payment, account, privacy, and safety issues are triaged first.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your device, open Settings, tap your name, tap Subscriptions, then choose King AI and manage or cancel.
How do I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to request one.
How do I delete my account or request my data?
Use the privacy options in the app, or email support with your request. We handle privacy requests promptly.
Get started
Still need a hand?
Reach the King AI team through the contact page — we reply within 1–2 business days.